Straightforward terms, agreed upfront.

1. How Projects Start

All projects begin with a brief submitted through the project form, including any files, notes or existing slides relevant to the work. No project begins without a submitted brief.

2. Quotation

After reviewing the brief, we send a fixed quotation by email covering scope, price, estimated delivery date and the number of revision rounds included. Work does not begin until the quotation is approved in writing (email is sufficient).

3. Payment Terms

• Projects under £250 are payable in full before work begins.
• Projects of £250 or more require 50% upfront before work begins.
• The remaining 50% is payable on completion, before final editable files are released.
• Payments are processed securely online.
• An invoice is issued for every project.

4. Revisions

Revision rounds are included only as stated in the approved quotation. Feedback should be consolidated and submitted in one message or marked-up file. Requests that materially expand the original brief, add new sections, introduce new content or require a new design direction may be quoted separately.

5. Turnaround & Availability

Evening, overnight and weekend support may be available for urgent projects, subject to scope and availability. Submitting a brief before 7:00 PM UK time may allow next-day delivery on straightforward projects — this and any rush surcharge will be confirmed in your quotation before work begins.

6. Project Scope

We are presently accepting projects across corporate, training, sales, conference and general professional sectors. Regulated pharmaceutical and clinical projects are not currently available.

7. Files, Ownership & Confidentiality

Any material submitted by the client, including text, data, images and brand assets, remains the client's property. Final delivered presentation files become the client's property once full payment is received. Prime Presentation Studio will not publish, display or use client work in its portfolio without prior written permission.

8. Cancellation

If a project is cancelled after work begins, payments already made are non-refundable and cover time reserved and work completed. If the value of work completed exceeds the amount already paid, the outstanding balance for work undertaken up to the cancellation date will be invoiced.

9. Contact

Questions about these terms can be sent to hello@primepresentationstudio.co.uk before submitting a brief.